Managing inbounds

An inbound is a delivery that the fulfilment company receives and processes for you. When you click an inbound, the detail screen of that inbound opens. Here you see the products, details and shipments of the inbound, and you can edit it, delete it or create a shipping label.

Opening the detail screen

1. In the menu, go to Inbound. You can also open an inbound from Purchase advice, or from a detail screen in Stock.
2. In the overview, click the row of the inbound.

The detail screen has five tabs: Products, Details, Shipments, Photos and Logs. Top right is the Actions button with the other options.

Changes you make to an inbound are visible to the fulfilment company right away. This way it knows when new stock is coming in and can plan the processing.

Statuses of an inbound

Every inbound has a status:

• Expected: the inbound has been created, but not received yet.
• Awaiting approval: the inbound first has to be cleared by customs. After that it gets the status Expected.
• Partly received: part of the inbound has arrived at the fulfilment company.
• Fully received: all goods from the inbound have been received.
• Incompletely received: the inbound has been closed, but fewer products came in than were announced.
• Completed: the goods have been received and put on a location in the warehouse.
• Cancelled: the inbound is no longer expected.

Products

On the Products tab you see per product the SKU and how many units are Forecasted, Received and Processed, with the Status of the line.

Under Invoice you see the costs linked to the inbound, with per line the Description, the Amount, the Price and the Total, and at the bottom the Total price. You only see this part if costs are linked to the inbound and you are allowed to view invoices.

Editing products

As long as the inbound has the status Expected and you are allowed to manage inbounds, you can still change the products.

1. Click Edit.
2. Change the amount, or add a product through Search for products.
3. If needed, fill in the Batch, the Lot, the Best before date or the Serial numbers.
4. Click Save. With Cancel you undo the changes.

Details

On the Details tab you change the Reference, the Shipment (forecasted) and the number of Pallets and Colli. Then click Save.

Deleting an inbound

1. On the Details tab, click Delete.
2. Confirm with Delete in the Are you sure? window.

The inbound is removed from the system and is no longer visible to the fulfilment company.

Shipments

On the Shipments tab you see the shipments that deliver the inbound, with per shipment the Status and the Track & Trace. A shipment has the status Active, Received, Cancelled or Unknown.

If you are allowed to manage inbounds, you can add, edit and delete shipments:

• Add shipment opens the Add inbound shipments window. Fill in the Track & Trace for each shipment and click Add. Click Cancel to close the window without adding anything.
• Edit inbound shipment opens a window where you change the Track and Trace. Then click Save.
• Delete deletes the shipment, after you have confirmed it.

Photos

On the Photos tab you see the photos the fulfilment company took while processing the inbound. If there are no photos yet, it says No photos yet. Click a photo to view it larger. In that window you can save the photo with Download.

Logs

On the Logs tab you see what has happened to the inbound. Each row shows a Description, when it happened (Created on) and By whom.

The Actions menu

Top right in the detail screen is the Actions button.

• Export inboundlines: exports the lines of this inbound to Excel.
• Pickingslip: downloads the packing slip of this inbound.
• Create shipment: create a shipping label to deliver this inbound to the fulfilment company. See below.
• Mail to supplier: send this inbound as an order to a supplier. You only see this action if you are allowed to manage inbounds. See below.
• Add remark: add a remark to the inbound. You type the remark and confirm. You only see this action if the fulfilment company has enabled it for you.
• Create support ticket: create a support ticket that is linked to this inbound.

Creating a shipment

You only see this action if the fulfilment company has set up shipping options with which you can create labels yourself. The label is charged as soon as you create it. The shipment is linked to the inbound automatically.

1. Click Actions > Create shipment.
2. Choose the Country and then the Shipper. If there is no shipping option for that country, the window tells you.
3. Check the Length, Width, Height and Weight. Stockhub fills these in beforehand with 50% of the maximum values of the shipping option. Change them to the real dimensions.
4. Under Receiver, fill in the Name, Company name, Postal, Housenumber, Housenumber addition, Street, City, Email and Phone, or choose an address from your address book under Standard address. You create a standard address yourself under Settings > Address book.
5. Fill in the Amount of labels, between 1 and 50, and if needed a Reference and Notes.
6. Click Create.

Mail to supplier

With this action you send the inbound as an order to a supplier, for example if you did not do so when you created the inbound.

1. Click Actions > Mail to supplier.
2. Under Supplier, the inbound's supplier is already chosen. Choose another one with Search supplier if needed. The list only shows suppliers with an email address.
3. Stockhub builds the mail from the products currently in the inbound. You see the supplier's email address at To, the Subject and the mail itself. Adjust the subject and the text if needed; you change the text by typing directly in the mail.
4. Click Send. With Cancel you close the window without sending anything.

If you choose a different supplier than the inbound's, that supplier is linked to the inbound once the mail has been sent. If the inbound has no products, the mail cannot be sent. Afterwards, the Logs tab shows that the inbound was mailed to the supplier.

You set the default content of the mail in the email settings, on the Supplier order email tab. See the article E-mailinstellingen.