Integrators

An integrator connects one or more sales channels with Stockhub. On the Integrators page you see your integrators and set, per integrator, what is synchronised. Specific integrators, such as E-Tailize and ProductFlow, have their own articles.

Opening the page

In the menu, go to Integrations > Integrators. The overview shows the name (Integrator), the Channels and the Status of each integrator.

Adding an integrator

1. Click New Integrator. The Add integrator window opens.
2. Choose the integrator you want to connect: E-Tailize or Productflow.
3. Under Integrator credentials, fill in a Name and the details of the integrator. Connection status shows whether the connection works: first Connecting and then the number of Connected marketplaces found or Connection failed. As long as there is no connection yet, it shows Not connected.
4. Under Synchronisations, set what the integrator does: Import orders, Update existing product info, Import new products and Update stock to channel. Set each part to Active or Inactive.
5. Under Channels, choose per Channel whether you want to Connect it and whether Import orders is Active. If there are several warehouses, you also choose the Warehouse per channel.
6. Save the integrator.

Details

Click an integrator in the overview to open the detail screen. It opens on the Details tab.

Under General you see the Name, the Type and the Last sync. Below that you set, per part, what the integrator does:

• Products: Update existing product info updates existing products, Import new products fetches new products.
• Stock: with Update stock to channel, Stockhub sends your stock to the channel.
• Orders: set Import orders to Active to import orders, or to Inactive to stop doing so.

Click Save to keep your changes.

Synchronising products

As long as products have never been synchronised, the products section shows a Sync button. You can only use it when Update existing product info or Import new products is switched on. If it fails, you see Sync failed.

Deleting an integrator

1. On the Details tab, click Delete.
2. Confirm with Delete in the Are you sure? window.

Channels

On the Channels tab you see the channels the integrator finds. For each Channel you set Connect and Import orders to Active or Inactive:

• Connect set to Active: the channel is linked to the integrator as a sales channel.
• Connect set to Inactive: the sales channel of this channel becomes inactive.

Click Edit next to a channel to open the Change settings window. There you set the same two settings, Connect and Import orders. Close closes the window.

Then click Save on the tab to keep your changes. The Delete button on the tab deletes the whole integrator, not a single channel.