Connecting Amazon

With the Amazon connection, Stockhub fetches the orders that you ship yourself and sends your stock to Amazon. You create the connection yourself in the customer portal. You do not need API keys: you log in with your Amazon seller account and give Stockhub access.

Before you start

• Amazon only appears in the list of sales channels if the fulfilment company has switched Amazon on for you. If you do not see Amazon, contact the fulfilment company.
• The Amazon connection comes with a subscription: a price per connection per month and a price per order. The subscription starts as soon as you save the connection. The fulfilment company sets the prices.
• You need a seller account in Amazon Seller Central Europe.

Creating the connection in Stockhub

1. In the menu, go to Integrations > Sales channels.

2. Click New sales channel. The Add sales channel window opens.

3. Choose Amazon.

4. Enter a Description, for example the name of your shop. Optionally enter a Shipping name. This name appears on the shipping label.

5. Click Login with Amazon. An Amazon pop-up window opens. If your browser blocks pop-ups, allow them for Stockhub.

6. Log in with your Seller Central account and confirm that Stockhub gets access. The pop-up window closes and you see Amazon authentication successful. If you logged in with the wrong account, click Disconnect and log in again.

7. Under Marketplace, choose the Amazon country you sell on, for example Netherlands (NL) or Germany (DE).

8. Check the prices under Amazon subscription at Per connection, per month and Per order. If it says Price not configured, you cannot continue yet. The fulfilment company must set the prices first.

9. Click Next.

10. Under Synchronisations, choose what Stockhub exchanges with Amazon. Set each setting to Active or Inactive:

    • Import orders: fetch orders from Amazon.
    • Update existing product info and Import new products: you only see these if the fulfilment company has switched them on.
    • Update stock to channel: send your stock from Stockhub to Amazon.
    • Sync a virtual stock amount: this amount is added to your actual stock.
    • Send track & trace email: you only see this if the fulfilment company has switched it on.

11. Click Save.

In Seller Central, you can see Stockhub's access under Apps and Services > Manage Your Apps. If you revoke the access there, the connection stops working.

More information from Amazon: https://developer-docs.amazon.com/sp-api/docs/revoke-authorizations

After connecting

A new sales channel starts in draft status. You then see the message Pending sales channel approval. The fulfilment company activates the channel, after which the synchronisations start.

Good to know:

• Stockhub only imports orders that you ship yourself (Fulfilled by Merchant). Orders that Amazon ships itself through FBA do not come into Stockhub.
• If you want to send stock to an Amazon warehouse for FBA, you can read about this in LVB- en Amazon-zendingen.
• A sales channel belongs to one marketplace. If you sell in several countries, create a sales channel per marketplace.
• You can change the Marketplace later on the Details tab of the channel. There you can also log in again with Login with Amazon, for example if the connection no longer works.

See also Verkoopkanalen beheren for the tabs of the detail screen, the synchronisation settings and deleting a channel.