Connecting CCV Shop

With the CCV Shop connection, Stockhub fetches the orders from your CCV Shop webshop and sends your stock to your webshop. Shipped orders are marked as sent in CCV Shop, with the track & trace code. You create the connection yourself in the customer portal, using an API key from CCV Shop.

Creating an API key in CCV Shop

1. Log in as an administrator to the back office of your CCV Shop webshop.
2. Go to the App Store, search for the API app and install it if you have not done so yet. Without this app you do not see the API settings.
3. Go to My webshop > Settings > General and open the API settings.
4. Click New API Key and give the key a recognisable name, for example Stockhub.
5. Under Rights, turn on all rights and click Apply.
6. Copy the API key and the API secret. In Stockhub, you enter the API key in Public key and the API secret in Secret key.

More about the CCV Shop API: https://demo.ccvshop.nl/API/Docs/

Creating the connection in Stockhub

1. In the menu, go to Integrations > Sales channels.

2. Click New sales channel. The Add sales channel window opens.

3. Choose CCV Shop.

4. Fill in the fields:

   • Description: a recognisable name for the channel.
   • Shipping name: the name that appears on the shipping label.
   • URL: the address of your webshop, including https://, for example https://www.yourwebshop.com.
   • Public key: the API key from CCV Shop.
   • Secret key: the API secret from CCV Shop.

   

5. Click Test connection. If you see Connected, the details are correct. If you see Connection failed, check the URL and the keys. Then click Next.

6. Under Synchronisations, choose what Stockhub exchanges with CCV Shop. Set each setting to Active or Inactive:

   • Import orders: fetch orders from CCV Shop.
   • Update existing product info and Import new products: you only see these if the fulfilment company has turned them on.
   • Update stock to channel: send your stock from Stockhub to CCV Shop.
   • Sync a virtual stock amount: this amount is added to your actual stock.
   • Send track & trace email: you only see this if the fulfilment company has turned it on.

7. Click Save.

After connecting

A new sales channel is first in draft status. You then see the message Pending sales channel approval. The fulfilment company activates the channel, after which the synchronisations start.

Good to know:

• Stockhub fetches paid orders that are still open in CCV Shop and were created in the last 30 days. Unpaid orders do not come into Stockhub.
• Once an order has been shipped, Stockhub sets the order in CCV Shop to sent, with the track & trace code and the carrier.
• On the Sync tab, under Shipments, you find the setting Do not complete orders with missing order lines. If it is on and the order in CCV Shop has more lines than in Stockhub, the order stays open in CCV Shop. Stockhub then only adds a note with the track & trace.

See also Verkoopkanalen beheren for the tabs of the detail screen, the synchronisation settings and deleting a channel.